FAQ
How do I place an order on the website?
To place an order, choose the products you would like to purchase, add them to your cart, and proceed to checkout. At checkout, enter your shipping details, select your payment method, and confirm your order.
If you experience any difficulties while placing an order, please contact our customer support team — we’ll be happy to assist you.
How can I become a distributor for Bandi USA? What are the conditions?
We're always looking for new partners to help us spread the love for Bandi products around the world! To become a distributor, simply fill out the form located in the "For Distributors" section of our website. Once we receive your information, one of our representatives will be in touch with you shortly to discuss the details of our distributor program and answer any questions you may have.
We believe in fostering strong relationships with our distributors, and we're committed to providing the support and resources you need to succeed. As a Bandi distributor, you'll have access to our full range of high-quality nail products, as well as marketing materials and promotional support to help you grow your business. We look forward to working with you!
Do you have discount prices for salons?
At Bandi, we value our partnerships with salons and professionals in the beauty industry.That's why we are pleased to offer special discounts to qualified salon owners and licensed professionals.
To take advantage of these exclusive offers, simply send us a copy of your license to sales@bandinails.com. Our team will be in touch with you shortly to discuss the terms and conditions of our salon discount program.
We believe in supporting and empowering the professionals who use our products every day to help their clients look and feel their best. So if you're a salon owner or licensed professional, we invite you to join our community and enjoy the benefits of our salon discount program.
When will the De Arte, Yoon Seul and La Rouge collections be available in the US?
Thank you for your interest in our collections! We know how exciting it can be to anticipate new arrivals.
We're happy to let you know that De Arte will be arriving next week. As for Yoon Seul and La Rouge, you can expect them to be available in June and July respectively.
We understand the importance of staying up-to-date on the latest trends and styles, and we're committed to bringing you the best products from around the world. Keep an eye out for these exciting new collections and get ready to elevate your nail game!
How much does delivery cost?
Shipping rates within the United States are based on your order total:
- Orders from $0 to $49.99 — $12.99 shipping
- Orders from $50 to $249.99 — $21.99 shipping
- Orders of $250 or more — FREE shipping
Standard delivery typically takes 3–4 business days.
If you have any questions about shipping or your order, please contact our customer support team at info@bandinails.com
How long does delivery take / how can I track my order?
Standard delivery typically takes 3–4 business days after your order has been processed and dispatched.
To track your order, visit the "Track Your Order" section on our website. Enter your Order Number and the email address associated with your order, or your Tracking Number, to view the latest shipping updates.
I am a blogger and I would like to collaborate with your product. What are your conditions?
If you're interested in collaborating with us, we'd be thrilled to have you on board. You can start by filling out our Ambassador form located in the "For Ambassadors" section of our website. Once we receive your application, one of our representatives will be in touch with you shortly to discuss next steps.
Do you have an offline store? What is the address?
Yes, we do have an offline store located at 18170 Collins Ave, Sunny Isles, FL 33160.
We would love to see you there! Our store offers a wide range of nail products and accessories to help you achieve your perfect nail look. Our knowledgeable staff will be happy to assist you with any questions you may have.
Where can I find instructions for products/collections?
Looking for instructions for our products and collections? You can easily find them in our "Education" section on the website or in the product descriptions. Additionally, we have an abundance of educational materials on our Instagram and YouTube channel. You'll find links to these resources in the footer of our website. We highly recommend subscribing to our social media accounts to stay informed about the latest news and promotions.
By following our Instagram account, you can also earn points in our BandiBonus loyalty program. However, you'll need to register first to receive these points.
We're constantly working on developing more educational materials and instructions for our products. Our specialists are working diligently to create comprehensive and easy-to-follow guides that will help you get the most out of our Bandi products. So, stay tuned!
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you. Be sure to include your order number (if you have one).
Please email us at
info@bandinails.com


